Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JUNE 2022

Boo

Perth to London, United Kingdom
Thank you so so much for everything the cats arrived safely and were so happy! It was such a relief to have them back home and safe! Here’s pepper and boo fast asleep in there new home!

MAY 2022

Snowy

Melbourne to Alice Springs, Australia
He arrived safe and sound and communication was timely. I was nervous about him travelling but was reassured and given the detail I needed to feel he would be well cared for.

MAY 2022

Barney

Gladstone to Hobart, Australia
We used Jetpets to send our cat from Queensland to Tassie. It was the most expensive of the quotes we received but the service provided and extra care taken was worth every cent! We got sent a photo of our furbaby part way through his journey with an update on how he was doing. Booking process and communication was seamless too. Highly recommend spending the bit extra and going with Jetpets!

APRIL 2022

Luna

Melbourne to Esperance, Australia
Great communication and service. Helpful and easy to deal with. Hassle free process. Thank you for your special care in transporting our Sphynx cats. They arrived happy and well. Would definitely recommend this service.

MARCH 2022

Nanami

Melbourne to Gold Coast, Australia
It was my cat’s first flight and Jetpets service was amazing. The drop off and pick up was lightning fast and easy. I recommend Jetpets for everyone who wants their “ babies “ to transport with airplanes.