Customer Feedback

MAY 2018

Jinx

Hi Justin! Jinx arrived at Jetpets Auckland at about 4pm nz time. She was wagging her tail in the crate when they opened the van doors 🙂 She had some food and water and then went for a bit of a run. Thanks so much for all your help, everyone involved today was great!

JANUARY 2018

Maggie

Thank you for all your assistance and also want to thank the wonderful carers and vets along the way. I loved getting regular updates along the way. Maggie is super happy with her new home in New Zealand.

AUGUST 2017

Nutmeg and Charlie

Hi Rachael, Nutmeg and Charlie arrived on Tuesday in wonderful form. I was able to collect them earlier than initially expected which was such a bonus (because I was looking forward to meeting them from the time I got up at 6am). They were so relaxed and in such fine form. I could see they had been taken very good care of. Once home and out of their crates they recognised me immediately and I spent a long time just scratching and rubbing and stroking and giving cuddles. It was SO special to have them back after 18 months of not having seen them. They were also really happy to have each-other (Charlie having been reunited recently with Nutmeg after 14 months walkabout). Charlie has always "looked out" for Nutmeg and she is very bonded to him. So much so, that neither of them chose to sleep in their new pet beds choosing instead a box under the bed into which they both squashed for the night. I'm SO very grateful to you guys for the exemplary service. Thanks for emailing me so promptly every time I had a query Rachael and thanks too for assuring me that they'd be absolutely fine and in the best of hands. You were right about that. Thanks again Rachael. You were wonderful to liaise with right through the whole 5 weeks. xx ruth

AUGUST 2017

Bailey and Bonnie

Hi Justin We just wanted to let you know that our girls arrived safe and sound last night. We were very impressed with the level of service that we received through every step of the process. The dogs arrived happy and healthy and it is obvious that your staff are really caring with the animals. We would certainly recommend JetPets and would definitely use your services again. Thank you for all your help. Kind regards Lloyd & Diane Crisp

APRIL 2017

Douglas & Ollie

Hi Tanya,

Yes all went well when I picked them up yesterday.

I'm back home now and Dougy is flat out on the floor and Ollie boy is wandering around the house looking at al the new stuff.

Please thank all your staff and yourself for the job done and the good condition they arrived in, much appreciated.

Thanks heaps

Kim.