Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JANUARY 2016

Shenzie

Australia to Auckland, New Zealand
Hi Steph, Here is Shenzie all settled after her flight. We are very happy with the service that was provided, ensuring Shenzie's comfort and making her travel, stress free. Thanks again for looking after our girl 🙂 Sue & Athena 

DECEMBER 2015

Winston

Sydney to Auckland, New Zealand
Hi Nicole, As requested, here he is the day after his arrival. He is already acting like his usual 'royal highness' Winston and taking over. 🙂 Although it will take him a few weeks to settle in properly, things look very promising that this is his best move yet. Thanks for your whole team's help in this, Regards, Rebecca.

JULY 2015

Lola

Sunshine Coast to Napier, New Zealand
Just want to say that we have Lola safe and sound with us. She seems to be in good spirits. I can't thank you enough for all your help and reassurance through this process. Thank you, Best wishes Ari, Lola and family

APRIL 2015

Louey and Thomas

Australia to Auckland, New Zealand

Hey Danielle

The facility at Auckland (the name escapes me sorry) was great, as were the people there, and we were obviously happy when the lads arrived looking as if they had hardly missed a beat. It also meant a lot that we could immediately just let them out and have a bit of a romp and a play off-lead out the back before we popped them back in the car for the trip home.

And the people I dealt with on the Australian-side were fab also. Always happy to have a chat and answer any questions I had.

Please find attached a pic I snapped of them today in their current (for now) home in Mangawhai. You're welcome to use this wherever you like.

Again, thanks for everything.

Ryan

APRIL 2015

Tasman

Sydney to Auckland, New Zealand
Thanks Nicole.
Here safe and sound. Seems none the worse for wear after his journey. Happy puppy…. Happy family!
Happy for you to share his journey pics…
Warm regards, Rachel