Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

NOVEMBER 2019

Linguine

Melbourne to New York, United States
Hi Paige, Sandii and Jerry   Just wanted to say a big thank you from Jen and I for helping getting our little boy to us. We had such a wonderful reunion and he was so happy to see us. Lots of kisses, cuddles and dancing. He is settling into his new surroundings well. Loves all the different smells!   Thank you so much again for making his journey home seamless and keeping us up to date   Rob

OCTOBER 2019

Lulu and Wilbur

Brisbane to Vancouver, Canada
Hi Biljana,   Thank you for all of your assistance in moving Lulu and Wilbur to Canada with us. After a few weeks we have settled into our home in Banff and are loving the snowy weather!   Thanks again!   Kind Regards, Greg and Georgia

OCTOBER 2019

Indigo

Brisbane to Houston, United States
Dear Justin and Danielle, Many thanks for organising the very safe delivery of our girl. She is settling in even better than we thought she would, please see photo. Best regards, Frances (and Indigo)

SEPTEMBER 2019

Harry and Riley

Sydney to New York, United States
Harry and Riley are happily snoozing after their big trip from Sydney to New York. You guys were so amazing and I could not have been happier with the way you looked after my dogs and let me know what was happening every step of the way. Thank you so much.

SEPTEMBER 2019

Forrest

Melbourne to Los Angeles, United States
Hi Melanie, Thanks so much for helping me move Forrest back to the US! When we dropped Forrest off that morning the pet handler was the nicest man ever! He was so friendly, understanding and patient with us. This was such an easy process with you guys. Here is a pic of Forrest at the Santa monica pier just an hour or so after I picked him up from the LAX airport!