Customer Feedback

MARCH 2020

Whisky

Hi Aleesha   Thank you and all the Jetpets team so much for all your expert help in getting Whisky to Thailand. We were a little anxious about the whole thing but you and your company made the process very smooth, easy and hassle-free!   Whisky is now residing at Pooky's brother's place in Bangkok and is very happy at his new home. Some photos of him are attached.   Many thanks once again, we are very grateful for your professional help!   Kind regards   Phillip and Pooky

MARCH 2020

Buttons & Sushi

Hi Kate, Just a quick email to thank you again for the amazing job you have done with your team! Our babies are going very well. They are recovering from jet lag. Have a great week. Warm regards Virginie

FEBRUARY 2020

Kevin, Bean & Jack

I just wanted to say a huge THANK YOU to all of the Jetpets people right from booking through to the safe delivery of my three fur babies, Kevin, Bean and Jack from Perth to Newcastle on the 10th and 11th of Feb. Your people are AWESOME! I can’t thank each and every one of you enough for caring for my children the way you did!

FEBRUARY 2020

Scarecrow & Mina

Hi Justin,   Thank you again so much for everything that you have done for us. Mina and Scarecrow have arrived safely and have settled in well already. Finally, our apartment feels like home 🙂 We wish to convey as much as we can how much your understanding and patience has meant to us. Without your professionalism and care we would not have been able to have been able to get them here and the hole in our hearts would have been too great to give living overseas a crack. You helped us get here and we will never forget what you have done for us.   We hope that you have had an excellent start to the year and wish you every success with whatever your future holds. Alicia and Aidan

JANUARY 2020

Sox

Hello Kate! Sox completely settled into his new home within 10mins of getting out of the crate, which confirmed to me that he had been handled with love and care every step of the way. Your professionalism and genuine love for animals gave me absolute peace of mind during this very stressful move. Despite him being an old kitty (15 years) and having a thyroid condition, you were so efficient and ready to answer every question I had. Every single member of your team that Sox and I had the pleasure of meeting were so lovely and kind. I cannot thank you guys enough for getting my little baby across the ocean! It’s been a few days since arriving now and I used his crate again to take him to the Vet (just to get more of his thyroid medication) and for the first time in his entire life, he actually wanted to go into the crate and he was completely happy and calm in the car! I was blown away! Which once again, just showed me how safe he must have felt during the travel process. Sox has already picked his new favourite places to sleep and watch the world go by, and even though he is strictly an indoor kitty, he is loving all the new views he has out the windows! In many ways, I think Sox is happier in his new home than he was in his last! If ever someone I know needs their little companion transported, I will absolutely recommend you guys! Thank you, thank you, thank you!!! Kind Regards, Steph Blackwell