Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
FEBRUARY 2026
Albert
Mickelham Quarantine Facility to Sydney, Australia
Honestly thank you and your team SOOO much; my beautiful boy is HOME!!! He is very happy and his personality is exactly the same thank god. Your team was INCREDIBLE. Thank you for the bottom of my heart. 
JANUARY 2026
Champagne
Sydney to Perth, Australia
Thank you so much for your assistance and send our appreciation to the Jetpets team for getting her to her new home and family in Perth, safe and well. 
DECEMBER 2025
Yoshi & Mochi
Adelaide to Perth, Australia
We would like to thank Jetpets for the wonderful service. Yoshi and Mochi's journey to Perth was great, it was smooth and easy. Upon arrival here, we were worried that the cats may be stressed out of the travel but we are surprised that they are well and resting comfortably in their travel crate. Thank you as well for your patience and great assistance to us. We really appreciate it and will recommend Jetpets to everyone who are looking for a pet transport service. 
DECEMBER 2025
QiQi
Mickelham Quarantine Facility to Melbourne, Australia
Thank you so much for all your help with QiQi’s relocation! She’s doing really well after the big trip and her quarantine stay, settling in nicely and already exploring her new surroundings. We can't thank you enough for taking such great care of her throughout the process. We are really happy with the smooth experience with Jetpets! 
DECEMBER 2025
Simba & Nala
Brisbane to Perth, Australia
Thank you for getting my babies home safely. Simba has done nothing but snuggle all night and happy to be home with us. Nala is taking time to warm up to her new environment but is also happy to be home with us!