Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

OCTOBER 2022

Milo

Melbourne to Dubai, United Arab Emirates
Thank you, thank you, thank you.  The care and service from both ends has been fantastic.

MARCH 2020

Hunter

Melbourne to Dubai, United Arab Emirates
Hi Dipkesh,   Hunter arrived safely!!! It was quite a long process with all the paperwork at Dubai Airport, but we finally reunited with Hunter at about 3am Thursday morning! He was a little disorientated at first, but as you can see from the attached photos, bounced back really quickly the next day, and has made himself right at home!   Thank you so much for all your help with managing the process - its pretty special to have our fur baby with us again!   Taleana, Stuart & Hunter

NOVEMBER 2019

Kaida, Kuma & Max

Sydney to Dubai, United Arab Emirates
Hi Justin, Thank you for your help bringing our pets over to Abu Dhabi. They have finally relaxed and are starting to enjoy their new surroundings. Regards Liz & Matt

SEPTEMBER 2019

Whitey

Adelaide to Damman, Saudi Arabia
I would highly recommend Jetpets to anyone and everyone who’s looking into relocating their fur babies. We used the amazing Jetpets service to help get my fur baby Whitey to Bahrain. We had tried contact with a lot of other animal transport services and we received crazy high quotes. Biljana and Aleesha assisted us with all queries until we settled and put deposit. They’re are phenomenal, every query I had, was answered immediately. I’m one of those paranoid fur mother who was losing sleep prior to Whitey being relocated from Adelaide to Bahrain (almost 17hrs flight). But they made the entire process much more endurable for all of us, I was always kept in the loop. My little fur baby was well looked after and honestly took the process a million times better than I thought. Whitey is sending her fur-isses to Biljana, Aleesha, and her pet handler. She is settling in beautifully. We are very grateful to the entire JetPets team for being with us through this. Your contact and support was extremely professional and prompt. We will be using jetpets again as it was so easy and not stressful at all Thankyou team Jetpets!

JUNE 2019

Mac

Sydney to Dubai, United Arab Emirates
Hi Kaye, We’ve been so happy about your services so 5 stars was a MUST! In attachment a picture when we dropped Mac in JetPets Sydney to Dr. Kathy and then a picture after we got Mac in Dubai! Thanks so much again! Agnes, Max and Mac