Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
APRIL 2025
Mishka
Melbourne to London, UK
Thanks so much for all of your help. You've made this stressful move so much easier! 
APRIL 2025
Mahnee
Brisbane to Hong Kong, Hong Kong
Thank you so very much for assisting our whole family to stay together, you managed the whole process so very well and with great updates along the way. This really helped us lower the stress involved in travelling with our fur baby. 
APRIL 2025
Maya
Perth to Melbourne, Australia
I have been using Jetpets to fly my little pooch back and forth once a year from Perth to Melbourne. I found them caring, attentive and reliable. I love the photos of our loved pets when in their care and the updates received during their trip. 
APRIL 2025
Coco & Buddy
Melbourne to Dubai, Arab Emirates
Jetpets kept me updated the whole time of the departure process which included photos of my dogs, relaxing in the lovely surroundings of the pet hotel. The dogs arrived, happy and healthy, and I can’t thank Jetpets enough for their service. 
MARCH 2025
Akamaru
Brisbane to New York, USA
We are quite pleased and very satisfied with the service. We loved that we get updates in between from your partners in the United States and the little photos they send.