Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JULY 2015

Lola

Sunshine Coast to Napier, New Zealand
Just want to say that we have Lola safe and sound with us. She seems to be in good spirits. I can't thank you enough for all your help and reassurance through this process. Thank you, Best wishes Ari, Lola and family

APRIL 2015

Louey and Thomas

Australia to Auckland, New Zealand

Hey Danielle

The facility at Auckland (the name escapes me sorry) was great, as were the people there, and we were obviously happy when the lads arrived looking as if they had hardly missed a beat. It also meant a lot that we could immediately just let them out and have a bit of a romp and a play off-lead out the back before we popped them back in the car for the trip home.

And the people I dealt with on the Australian-side were fab also. Always happy to have a chat and answer any questions I had.

Please find attached a pic I snapped of them today in their current (for now) home in Mangawhai. You're welcome to use this wherever you like.

Again, thanks for everything.

Ryan

APRIL 2015

Tasman

Sydney to Auckland, New Zealand
Thanks Nicole.
Here safe and sound. Seems none the worse for wear after his journey. Happy puppy…. Happy family!
Happy for you to share his journey pics…
Warm regards, Rachel

JANUARY 2015

Paws

Sydney to Queenstown, New Zealand
Hi Danielle,
Hope you are well and had a lovely Christmas.
Sorry for the dreadful delay in sending you photos of Paws - it completely slipped my mind what with all the upheaval. I actually wanted to ask if you would be able to asset us in transporting Paws to the UK in April this year?
We were so impressed with Jetpets and yourself that we would really like to use you again for his journey to Scotland.
As you know we're in Queenstown at the moment so we would be keen to hear your suggestion on the best we to move our little man to the other side of the world.

Best Regards,

Brian and Lucie

DECEMBER 2014

Tommy and Ollie

Melbourne to Auckland, New Zealand
Hi Kathy,   Thanks for all of your help, you made the process really easy for us. The cats were pretty relaxed and weren't too unsettled when we first picked them up and now they are settling in really well.   I've attached a photo of the cats 🙂   Thanks again for your help!   Kate