Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2019

Maisy

to Manchester, United Kingdom
Hi Rachael,
I will complete the survey/do a review shortly but I just wanted to give a massive thanks to you and all at Jetpets for all of your help, time and care in getting Maisy over to the UK. It is undeniably an anxious time, but my mind was really put at ease by the prompt responses, personal touches and obvious care for pets by all involved in the process. Would definitely use Jetpets again!
Thanks!!
Matt

JANUARY 2019

Teddy

Australia to England
Hi Melanie, As you can see Teddy has arrived safe and well and is really struggling to adjust to English life... lol. Thank you for all your hard work and attention through the months, I really appreciate it. Your professionalism and care made all the difference in what was a concerning endeavor for me. I will certainly be recommending Jetpets and look forward to working with you again when Teddy and I return to Australia. Regards, Kristy

NOVEMBER 2018

Jeff

Australia to London, England
Hi Rachael, I just wanted to get in touch to let you know that Jeff is finally settling in to his new life in London. He's very cold but very happy. Thank you again for being so amazing and answering my endless stream of questions over the last few months. From the first time I contacted Jetpets I was impressed with the service and have already recommended to friends who have asked. Thank you again for making sure our family was safely reunited, I've attached a few photos of Jeff's journey from start to finish 🙂

AUGUST 2018

Frankie

Australia to London, England
Hi Mel, Thank you for all of your help! The little fella has been jet lagged but loved a big walk through Regent’s Park this morning and is back to his normal self! Once again thank you for all of your help.

AUGUST 2018

Gerald

Adelaide to London, England
Hi Justin, Our Jetpets experience was excellent, and we are extremely grateful. Thank-you so much for keeping Gerald safe. Kindest regards, Mike