Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2020

Percy

Paris to Sydney, Australia
Hi Nicole We picked up Percy safe and sound today from the airport. We are delighted to have him back with us! Thanks so much for all your assistance, your responsiveness and kindness. I wont hesitate to recommend Jetpets In the future. Beat regards Taya

JANUARY 2020

Ginger, Salem & Motley

Sydney to Edinburgh, United Kingdom
Thank you Jetpets for helping us board the cats to keep them safe from the bushfires and sending them safely to the UK. This is the second time we have used you for pet travel. Both times the cats have arrived with care and ease. Thank you to all who helped us.

DECEMBER 2019

Poppy

Sydney to London, United Kingdom
Hi Paige Thanks so much for checking in. Poppy is doing well and settling in to life in the UK! I have attached a photo for you to see just how well. Thanks too for taking such good care of her, I expected her to be rattled and not quite herself but obviously you did everything you could so this was not the case. Kind regards Clare

DECEMBER 2019

Brooklyn & Tia

Perth to Singapore, Singapore
Hi Simone,   Thank you for your help with arranging Tia and Brooklyn's travel. Attached are some photos of Tia all comfortable and settled at home.   Once again thank you for everything!   Warmest regards, Malvina

DECEMBER 2019

Torana

Perth to Townsville, Australia
Can not express how happy I am with Jetpets. I have been anxiously waiting for my boy Torana to join me and my daughter. From the very first contact to him arriving today I have had amazing help. He hasn’t left my side since he got home. Jetpets thank you so much for everything you have done to make this such a special reunion.