Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

OCTOBER 2019

Smithy

Melbourne to Paris, France
Hi Justin, Liliane and I would like to let you know Smithy arrived on time, clean, safe and well in Paris. Now he needs to settle into his new home in Montpellier. Thank you Justin for having perfectly organized the Smithy long journey. Kind Regards, Liliane and Jean-claude

OCTOBER 2019

Dolly & Dixie

Amsterdam to Sydney, Australia
Thank you so much Nicole! My babies are home! Jetpets have yet again delivered over and above and given me total peace of mind. I cannot thank you enough xx

OCTOBER 2019

Smudge

London to Melbourne, Australia
Hi Emma,   A few weeks gone by now and just wanted to let you know the Smudge has settled in brilliantly over here.   Thanks to all of your for your support over the last 6 months, it has been amazing to know there’s someone out there looking after our little cat while we couldn’t.   Here’s a photo of him enjoying Australian life (though sleeping in our soon to be born baby’s playmate, naughty cat!!)   Thanks,   Ben and Becca

SEPTEMBER 2019

Charlie

Turkey to Australia
Thank you very much Jetpets for bringing our boy, Charlie safely through the long process from Turkey to Australia. Emma Boyle guided us at every step to insure every box was ticked and every form filled out. It was a long process but Jetpets made it easy. Thank you again. Aral & Ian

SEPTEMBER 2019

Han Solo

Sydney to Christchurch, New Zealand
I was very happy with the service Jetpets provided for our cat Han Solo to travel from Sydney to New Zealand. Justin was more than happy to answer my thousands of questions which made for stressless travel. I was sent a photo of him having a snuggle with one of the staff before departing from Sydney which was a cute gesture. The collection process was super easy and Han Solo cage had been cleaned and refreshed before we collected him. Han Solo is now living his best life in New Zealand with us.