Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JUNE 2021

Archie

Perth to Adelaide, Australia
Hello. We have not had our dog Archie the Saint arrive in South Australia. We wanted to say a massive thank you to all who helped organise this and especially the driver who drove Archie from Melbourne today. Archie is exhausted but happy to be back with his family. Thankyou, Alicia.

MAY 2021

Smudge

Melbourne Quarantine to Brisbane, Australia
Hi Louise, Thanks so much for getting in touch to check how Smudge is doing and thanks for all your support getting him to us safely and for all the updates throughout his travel. He is doing really well and is settling well in to his new house. I have attached a couple of pictures. Thanks for all your help

MAY 2021

Sydney

Melbourne Quarantine to Sydney, Australia
Hi Louise, Thank you for everything it’s great having Sydney again. She’s tired but settling in nicely. I also have a husky which is a challenge but they seem to be getting along over time. Thanks again.

APRIL 2021

Stoli

Melbourne Quarantine to Brisbane, Australia
Hi Jetpets, I just wanted to say a huge thank you for getting Stoli to her new home safely. She’s very happy to be with her dad and I’ll be joining them once my quarantine is done. I would not hesitate to use you when we travel next and I will be recommending you to all my friends! Here’s a couple of photo's of Stoli from last night when she arrived.

JANUARY 2021

Wally

Melbourne to Brisbane, Australia
Hi Claudia, Wally arrived safe and sound yesterday and is now enjoying life as a Queenslander (see attached pics!) Thank you for everything you’ve done and the service you’ve provided to get Wally here with us. All the best! Lisa Spurrell