Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MARCH 2018

Bowie

Australia to San Francisco, United States
Thanks Rachel - Bowie arrived happy and healthy, and is already settling in nicely to SF! Here he is on his first day with the dog walkers, making new friends and having a great time! The service was great, and I popped a review on product review Thanks again! Madeleine

MARCH 2018

Poppy

Perth to Vancouver, Canada
Hi Rachael, Just want to say a big thank you to you and your team for organising Poppy's flights from Perth to Vancouver. We were relieved to see she was calm and happy when she arrived in Sydney from your update and pictures sent, that made it easier for us to sleep that night knowing she was going to be ok on the long flight. The next day we picked her up in the morning and she was so excited to see us, I was back together with my best friend. Now it was time for the next test, will she like snow!! I think it was 40 degrees the day she left Perth and Poppy loves it at the beach and will swim all day. I had been told that dogs either love or hate the snow and for Poppy, she loves it. Thanks again Rachael for making this process easy and painless. Lee

MARCH 2018

Winston

Sydney to Washington D.C., United States
Hi there Winston is loving his new home in DC. After leaving hot hot weather in Sydney he is now exploring cold cold snow for the first time. We're all so pleased with the Jetpets service. Regards Jo, Graeme and Winston

DECEMBER 2017

Cedar and Dita

Australia to New Jersey, United States
Hi Rachael!! Just wanted to send you a few pics of the pups at their grandparents home in New Jersey!!! Both exhausted but settling in well 🙂 I can’t tell you what and extraordinary experience we had with Jetpets. Thanks to you! A wonderful company.  I will suggest your services to everyone! Take care and thank you from the bottom of our hearts!!! Molly and Cory and Cedar and Dita

OCTOBER 2017

Jack and Rufus

Sydney to Montreal, Canada
Hi Justin, The boys went great thank you! We were so happy to pick them up in Montreal safe and sound. Thank you to you and your team for looking after them so well! They were stoked to see us and are settling in to their new life well. Thanks again! Aaron