Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers

SEPTEMBER 2019
Whitey
Adelaide to Damman, Saudi Arabia
I would highly recommend Jetpets to anyone and everyone who’s looking into relocating their fur babies.
We used the amazing Jetpets service to help get my fur baby Whitey to Bahrain. We had tried contact with a lot of other animal transport services and we received crazy high quotes. Biljana and Aleesha assisted us with all queries until we settled and put deposit. They’re are phenomenal, every query I had, was answered immediately.
I’m one of those paranoid fur mother who was losing sleep prior to Whitey being relocated from Adelaide to Bahrain (almost 17hrs flight). But they made the entire process much more endurable for all of us, I was always kept in the loop. My little fur baby was well looked after and honestly took the process a million times better than I thought.
Whitey is sending her fur-isses to Biljana, Aleesha, and her pet handler. She is settling in beautifully.
We are very grateful to the entire JetPets team for being with us through this. Your contact and support was extremely professional and prompt. We will be using jetpets again as it was so easy and not stressful at all Thankyou team Jetpets!

SEPTEMBER 2019
Parker and Nova
Sydney to San Francisco, United States
Hi Kaye
They're settling in to their new home and I've attached a couple of photos for you of them looking very relaxed in bed and one of Parker surveying her new kingdom.
Thank you to the whole Jetpets team for all of the help and support over the last few months. You took the stress out of the experience for us and I really appreciate everything the team did. All of our questions and concerns were addressed so quickly and I don't think we could have gotten through it without Jetpets!
Thank you again for getting our beautiful little ones over here safely with us.
Kind regards
Tenielle 
AUGUST 2019
Gino
to New Zealand
Thank you to everyone at Jetpets for your assistance in getting Gino safely from Australia to NZ. All the little pictures and updates were most appreciated and erased any concerns I had while he was travelling. Although there was one minor hiccup with a changed flight this was communicated clearly and in a timely manner. As I have no children Gino is very precious to me so I want to let you know I am very grateful for your assistance to helping me to reunite with him. 
AUGUST 2019
Lola
Barcelona to Coolangatta, Australia
Emma can't thank you guys enough your all amazing. Lola is settling in well and definitely remembered me and Lee which made us so happy. She is slowly getting used to Fred our other cat but does hiss at him now and again! But we are so shocked at how well she coped with the traveling and settled in straight away we can't thank you enough xxx 
AUGUST 2019
Zoe
Brisbane to Chicago, United States
Hi Justin,
Thought I would touch base to let you know Zoe has settled in well! Attached are a couple of pics of her - she couldn’t be happier. Thanks so much for all your help with her move - you really made it easy!
Kind regards,
Amanda