Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

SEPTEMBER 2021

Moxie

Melbourne Quarantine to Sydney, Australia
Hi Wendy Moxie arrived safe and sound on Friday, thanks so much for the incredible care from you and your team. She's getting settled and exploring her new neighbourhood, she's staked out a nice spot on the balcony with a view of the sea and a nice breeze on the nose. I've attached some pics from our reunion and new home! Please pass on my gratitude and appreciation to everyone who helped get her to her new home. Cheers

SEPTEMBER 2021

Poppy

Canberra to Launceston, Australia
Poppy the cat arrived safe and sound in Tasmania after leaving Canberra and flying via Melbourne. Thanks Jetpets so much for the updates and photos and for keeping her safe.

AUGUST 2021

Lexi and Harvey

Melbourne to Sydney, Australia
Thank you so much to Jetpets for arranging their flight from Melbourne to Sydney in such short notice and for even delivering our babies to us around midnight, I don't know of many companies that are willing to work after business hours to this level and we really appreciate all your effort and great service so much. None of this would be possible without any of you and we are so grateful to each you. May you all be blessed for the great work you do each and every single day. As you can see from the pics below, the babies are settling in very well.

AUGUST 2021

Boston

Adelaide to Sydney, Australia
We sent our daughter's husky Boston, to be with her in Sydney during lockdown, and for the length of time they are living in Sydney. Boston has been known to be a little nervy, but Jetpets delivered him safely and promptly, with a minimum or waiting around and a maximum of communication to myself and my daughter on the receiving end. I would highly recommend Jetpets for anyone thinking of transporting their beloved pets.

AUGUST 2021

Cinnamon

Perth to Gold Coast, Australia
Jetpets were involved in transporting our ragdoll cat from Perth to our doorstep on the Gold Coast. They were very efficient and friendly. Recommend them if ever you are need of this service.