Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers

MARCH 2020
Dwight & Ella
Munich to Melbourne, Australia
Hi Emma,
Thanks so much for everything!
Dwight arrived yesterday and was very excited.
Check out the photo below 🙂
Best regards,
Chris 
MARCH 2020
Snow
Warszawa to Sydney, Australia
Jetpets were very competent. They knew everything there was to know about importing a dog to Australia. And there is A LOT you must know. They could answer every question and they really put my mind at ease. They made the whole process simple and easy by giving me step by step, detailed instructions and made sure that I was doing everything correctly along the way. I would definitely use them again. 
FEBRUARY 2020
Cruz
Launceston to Adelaide, Australia
Professional friendly service the team explain all the logistics including pick up travel itinerary which you can track in real time !! The team email you and sms every step of the way !! Nothing was too much trouble and everything addressed not only for the puppy but also the owner made it so so easy !! If ever have to do it again Jetpets Australia !number 1 in my books !! Thankyou so very much professional and excellent simply the best !! 
FEBRUARY 2020
Bubbles & Simba
Singapore to Sydney, Australia
Emma,
Thank you very much for all your help, really appreciate the team’s effort, both here and in Singapore. I had the peace of mind that my dogs were well taken care of at all times.
Thank you again.
M 
FEBRUARY 2020
Kevin, Bean & Jack
Perth to Newcastle, Australia
I just wanted to say a huge THANK YOU to all of the Jetpets people right from booking through to the safe delivery of my three fur babies, Kevin, Bean and Jack from Perth to Newcastle on the 10th and 11th of Feb. Your people are AWESOME! I can’t thank each and every one of you enough for caring for my children the way you did!