Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
MAY 2014
Mr Stewie
Melbourne to Manchester, United Kingdom
Hi Nikkie!
I do hope all is well. Just wanting to pass on an update in regards to Mr Stewie bottom.
He is doing exceptionally well after his flight from Mel to Man. He is loving the country and farm lifestyle here in Cheshire. The English do adore him. Though I must say he is somewhat more clingy to me than usual, this may be due him thinking that I'm going to leave him again. 🙂 The whole Jet Pets process was wonderful and very simple. The staff have been awesome with reassuring me the whole time. On pickup Pets on Jets were also very lovely, picking him up was so easy.
Stewies crate was suprisingly mega spacious. I didn't know that two large buckets of water were attached to the inside of the crate door . That was brilliant as he would've been hydrated the whole way :).
It was also very pleasing knowing that Stewie flew on Emirates Airline. Being cabin crew for Emirates, I know how meticulous and organised they are. I felt he was in great hands.
All in all, JetPets have been beyond great and you Nikkie, thank you for being so prompt with emailing, reassuring me and really helping me out, thank you so much 🙂 Stewie also says thank you a million. I'm so proud of him enduring two long haul flights and not pooing in his crate.
I've attached some photos of Stewie and our reunion. I'm grateful that I have my fat cuddle bear with me 🙂
DECEMBER 2013
Max
Perth to London, United Kingdom
Hi Kathy,
Max has arrived safely back in the UK, eaten two bowls of food and is still demanding treats.
I would like to thank you for your professionalism and help, it has been a pleasure dealing with you.
Could you also pass on my thanks and gratitude to all of the rest of the team.
Kind regards and best wishes
Andrew
JULY 2013
ALFIE BEAR
MELBOURNE to DUBLIN, IRELAND
Good Morning Danielle!
Hope Jetpets star employee is well today! 😉
So Alfie Bear has been to the Vet, all vaccinations are up to date and he is fighting fit!
He will be receiving his F3 Vaccination from this vet so if you could minus that from the quote and forward me the final quote - including the Rabies shot from the AQUIS vet - I can then put down my deposit tomorrow.
Thank you so much for all your time and wonderful service, I recommended you highly at the Vets as the person to talk to if any of their clients are moving their pets!
Have a wonderful day.
Kindest Regards,
Emma
