Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2019
Bella
Melbourne to Kuala Lumpur, Malaysia
Hey Justin,
Great to hear from you.
Bella arrived home from quarantine today and we're so happy to have her with us.
I just want to thank yourself, Dr Jade, Rose and Mayz for all your hard work and caring for our Bella.
With the numerous calls and texts from myself, I always received prompt responses and reassurance - this meant so much to me. Particularly the video call with Bella 🙂
I visited Bella in quarantine every day and was pleasantly surprised at what a peaceful place it was. I am also appreciative at the access to Bella I was given and the wonderful people who care for the animals.
Please find attached a photo of Bella taken a little earlier today.
Thank you again Justin and I will be in touch when we're planning on returning to Australia.
Best regards,
Madeleine 
JUNE 2019
Frankie, Jasper, Nugget & Patch
Melbourne to Christchurch, New Zealand
Hi Lochlan,
Dogs and cats settled really well last night, so all good this end.
Thanks for getting them here for us to enjoy!
All the best
Andrew 
JUNE 2019
Maximus
Brisbane to Toronto, Canada
Hi Justin
Maximus and I want to thank you and the Jet Pets team for helping him arrive safely in Toronto.
Maximus was calm when he arrived and happy to see me and my friend Sandy.
I’m very grateful and will recommend your company to any friends who need to transport their pets.
Thanks again
Veronica 
MAY 2019
Runt
to Melbourne, Australia
Hi Anuschka,
I just wanted to thank you for all of your help and to your whole team for looking after and getting Runt to Melbourne safely.
He is so happy and has settled in so well he and the other cat we have are getting along so well.
Thank you again.
Jianna 
MAY 2019
Vincent and Peppermint
Auckland to London, United Kingdom
Hi Anuschka,
I just wanted to send you a quick update and thank you.
Vincent and Peppermint have settled into their new home and seem pretty happy with it (see photos)
My partner and I wanted to reach out and thank you for the great experience we have had with you and everyone else at JetPets. It made our move so much easier and we felt so comfortable entrusting you with our precious family members. I would happily recommend you to anyone else relocating
The warmest regards
xx
Whitney, Martin, Vincent, and Peppermint