Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
JUNE 2019
Frankie, Jasper, Nugget & Patch
Melbourne to Christchurch, New Zealand
Hi Lochlan,
Dogs and cats settled really well last night, so all good this end.
Thanks for getting them here for us to enjoy!
All the best
Andrew 
JUNE 2019
Maximus
Brisbane to Toronto, Canada
Hi Justin
Maximus and I want to thank you and the Jet Pets team for helping him arrive safely in Toronto.
Maximus was calm when he arrived and happy to see me and my friend Sandy.
I’m very grateful and will recommend your company to any friends who need to transport their pets.
Thanks again
Veronica 
MAY 2019
Runt
to Melbourne, Australia
Hi Anuschka,
I just wanted to thank you for all of your help and to your whole team for looking after and getting Runt to Melbourne safely.
He is so happy and has settled in so well he and the other cat we have are getting along so well.
Thank you again.
Jianna 
MAY 2019
Vincent and Peppermint
Auckland to London, United Kingdom
Hi Anuschka,
I just wanted to send you a quick update and thank you.
Vincent and Peppermint have settled into their new home and seem pretty happy with it (see photos)
My partner and I wanted to reach out and thank you for the great experience we have had with you and everyone else at JetPets. It made our move so much easier and we felt so comfortable entrusting you with our precious family members. I would happily recommend you to anyone else relocating
The warmest regards
xx
Whitney, Martin, Vincent, and Peppermint 
APRIL 2019
Sophie
Canberra to London, United Kingdom
I am so, so happy with the service provided to me by Jetpets and Justin who guided me through the process of Sophie's relocation.
As a pet mummy who has never done anything like this before I was worried about Soph (she is a bit of a Diva and likes things just so) and how she would travel but she is an absolute star and has taken it all in her stride.
I did do a little research before I chose Jetpets for Sophie and everyone I spoke with recommended your company.
Now I understand why - your reputation as being the best in this field is well deserved, from the inquiry call right through to collecting Soph at our destination. Brilliant service and communication from the start.
Warmest regards
Michelle & Sophie