Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers

FEBRUARY 2020
Ruby
Hong Kong to Melbourne, Australia
Hi Emma and Jenny.
Ruby arrived safely and we are all so happy to be back together again. She is loving being back in the open space of parklands and Amaya is fascinated in having her around the house.
Thank you both so much for all the work and assistance – we could not have done it without you!
AW 
FEBRUARY 2020
Hazel
Brussel to Melbourne, Australia
All was perfect for the transport of my French Bulldog from Amsterdam to Australia, thanks a lot Jetpets and especially to Chris! 
FEBRUARY 2020
Annie and Lily
Hobart to Brisbane, Australia
My pets arrived today, safe and sound. Thank you Jetpets 
JANUARY 2020
Ripley
Auckland to Launceston, Australia
Hi Steph
Thank you so much to all the team for being so kind to Ripley. She arrived safe, happy and healthy this afternoon.
The updates, especially pictures, helped so much with stress and worry on my end.
Thanks for the quick and detailed communication during booking and helping out wherever possible (especially with the crate and public holiday logistics)
I'm so grateful to have my girl here, safe. I've attached some photos 😛
Jess. 
JANUARY 2020
Licorice
Melbourne to Perth, Australia
Thank you to you all for taking awesome care of our fish baby from Melbourne to Perth. It means the world to us that all our family is together. Licorice is our first baby.