Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
FEBRUARY 2020
Annie and Lily
Hobart to Brisbane, Australia
My pets arrived today, safe and sound. Thank you Jetpets 
JANUARY 2020
Ripley
Auckland to Launceston, Australia
Hi Steph
Thank you so much to all the team for being so kind to Ripley. She arrived safe, happy and healthy this afternoon.
The updates, especially pictures, helped so much with stress and worry on my end.
Thanks for the quick and detailed communication during booking and helping out wherever possible (especially with the crate and public holiday logistics)
I'm so grateful to have my girl here, safe. I've attached some photos 😛
Jess. 
JANUARY 2020
Licorice
Melbourne to Perth, Australia
Thank you to you all for taking awesome care of our fish baby from Melbourne to Perth. It means the world to us that all our family is together. Licorice is our first baby. 
JANUARY 2020
Archie
Sydney to Melbourne, Australia
So happy with the service, the lady (sorry didn’t get her name) an ambassador for the company, that took Archie only had his welfare and the utmost care to make his travel experience a pleasant one. Thank you. 
JANUARY 2020
Coco
Brisbane to Hobart, Australia
A massive thank you to Jetpets and Virgin for taking the most amazing care of our little Boxer on her recent flight from Brisbane to Hobart at the start of Jan this year.
The Jetpets service from start to finish was excellent, I couldn’t find a single fault. Thank you all very much.