Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

MARCH 2019

YiYi

Sydney to Hong Kong
Hi Aleesha, I have collected yiyi smoothly from the airline freight terminal yesterday. When we got home, she was quite nervous at the beginning but soon she started exploring her new home and found her own spot to hanging around with. I really appreciate the service from Jetpets. Jetpets is a very reliable agency, the whole process was very professional since the quoting stage. I can feel the care from the team and believe everyone who works for Jetpet loves what they're doing. Will definitely recommend Jetpets to others if someone is planning to travel with pets. Thank you so much for your assistance and service.

FEBRUARY 2019

Mimi

to Taipei, Taiwan
Hi, I’m so excited she is home. Thank you for your service - 100% satisfaction.

JANUARY 2019

Luna

Australia to London, England
Hi Melanie, Thanks for the email, Luna has arrived safe and sound. She's settled in well and is happily exploring her new home. Thank you to you and the Jetpets team for all your assistance and professionalism! Cheers, Winora

NOVEMBER 2018

Bella, Basil and Digit

Australia to San Francisco, United States
We wanted to get nice photos of the cats in the snow! Thank you so much for helping us with the biggest move we've ever done! Super relieved they coped okay on the flight and long drives! Thanks, Ellie, Basil, Digit and Bella ox

OCTOBER 2018

Disco and Lala

to London, England
Hi Rachael, Thanks so much for looking after our fur babies so well. They are settling in really well after their long flight. They both looked great and amazingly calm after such an ordeal. I am so incredibly happy to see them again! Best wishes and thanks again Estella & Pete