Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JANUARY 2024

Archie

Melbourne to Glasgow, Scotland
From the outset the service was excellent.  The collection service was excellent and flexible and The Jetpets portal made the filling in of the required forms straightforward.  We were happy to go with Jetpets as the reviews are so good!

JANUARY 2024

Luca

Sydney to Christchurch, New Zealand
I wouldn't move a pet internationally without Jetpets.  Jetpets provided fantastic support and were ever vigilant when it came to the compliance of paperwork. They did a fantastic job and I couldn't be happier.

JANUARY 2024

Loki

Perth to Brisbane, Australia
The Jetpets team were very friendly with receiving our dog before the long flight from Perth to Brisbane, and made our dog comfortable for the journey; they even played with her to settle her in. She arrived safely in Brisbane.

DECEMBER 2023

Peanut

Perth to Singapore, Singapore
I love Jetpets, 110% recommend it, the process was super smooth and easy. They send photo updates and there is even a link to track my dogs flight which made me feel super super relieved and not stressed.

DECEMBER 2023

Toffee

Melbourne to Brisbane, Australia
He was very well looked after and there were no issues. Everyone was very helpful. I would recommend Jetpets without hesitation.