Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

OCTOBER 2019

Poppy

Perth to Melbourne, Australia
Thank you Jetpets for transporting our new addition from Perth to Melbourne! Communication was excellent and it was so easy to book her flight including pick up from our breeders home. Poppy is the perfect addition to our family.

OCTOBER 2019

Vanya

Johannesburg to Perth, Australia
Dear Chris, Thank you for your kindness, professionalism and compassion during the process of getting Vanya from Centurion, South Africa to Perth, Johannesburg. You can imagine how happy we were to see each other again! I attached 3 photos of Vanya, taken on Monday 14 October 2019, minutes after she arrived at our new home. I’m sure you could see how excited she is! Please pass my appreciation and gratitude to every person who handled Vanya on her journey. It was much less stressful for me, because I knew she was being taken care of by people who care. Kind regards Thea

OCTOBER 2019

Coco Harley

Sydney to Melbourne, Australia
Thank you so much for delivering our new puppy Coco the French bulldog safely ....your service was great from start to end .. highly recommend, happy customers!

OCTOBER 2019

Forest Chewbacca Smith

London to Coolangatta, Australia
Hi Emma, Thank you so much for all your help getting him over here. We went straight to palm beach after we picked him up and he loved it 🙂   Kindest regards,   Nick

OCTOBER 2019

Pepe

Singapore to Brisbane, Australia
Hi Nicole Thanks for checking in, Pepe has settled back into her life just great, here she is enjoying the beach and sunshine.   Thank you so much for your prompt assistance on emails etc, you were a great help.   Many thanks, Jen, Jason and Pepe