Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

DECEMBER 2015

Aiko and Yuki

Brisbane to Minnesota, United States

Hi Melanie, just letting you know Aiko and Yuki arrived today and are at home in Minnesota. They arrived in wonderful condition and had been cleaned on arrival in LA

They don’t look stressed at all and are already running around doing cat things?

We thank you for your time and will recommend Jetpets in the future. Please pass on our thanks to each of your team as it takes a team to provide a great service

Regards Gerry & Wendy

DECEMBER 2015

Icy

Sydney to Abu Dhabi, United Arab Emirates

Hi Danielle

ICY is fine and enjoying Abu Dhabi. He was bit tired after the long travel and slept a lot, but became normal after few days.

Thanks for your assistance, we will contact you in future if we need to move him back again.

Best Regards

Jagath

DECEMBER 2015

Nala

Darwin to Rarotonga, Cook Islands

Hi Brooke, thank you for your email. I have attached a few photos of Nala in her new home.

Nala enjoys climbing the cocanut tree's here. She has also enjoys walking along the beach. Most of all she loves cuddles when its raining outside. Thank you for ensuring her safe passage here. She was expectedly a little shaky at first , but the airport told us that she had been very friendly to everyone. She settled in pretty quickly and is enjoying her freedom of running about chasing flies and lizards around. Its her hobby.

A big thank you to all who where involved in taking care of her.

Stacey, Absalom and Nala xx

DECEMBER 2015

Winston

Sydney to Auckland, New Zealand
Hi Nicole, As requested, here he is the day after his arrival. He is already acting like his usual 'royal highness' Winston and taking over. 🙂 Although it will take him a few weeks to settle in properly, things look very promising that this is his best move yet. Thanks for your whole team's help in this, Regards, Rebecca.

NOVEMBER 2015

Kevin

Sydney to Dublin, Ireland

Hi Nicole,

I just want to thank you very much for arranging Kevin's big trip to Ireland. He is settling in well.

Jetpets have been fantastic, and I will make sure to recommend you to my friends. You have all been beyond amazing and I really appreciate it, as I was worried about how he would be travelling all that distance.

He is loving the company and its great to have him here.

Thanks again to you all for a fantastic service.

Andrea and Kevin!