Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
SEPTEMBER 2019
Charlie
Turkey to Australia
Thank you very much Jetpets for bringing our boy, Charlie safely through the long process from Turkey to Australia. Emma Boyle guided us at every step to insure every box was ticked and every form filled out. It was a long process but Jetpets made it easy. Thank you again. Aral & Ian 
SEPTEMBER 2019
Griffon
Singapore to Melbourne, Australia
Hi Emma, We collected Griffin, and he's had a very happy reunion!!! Thank you so much for such a wonderful job getting everything done so smoothly! Cheers, Charity 
SEPTEMBER 2019
Bronte
Dubai to Melbourne, Australia
Hi Nicole
Thanks so much. I was so pleased to have her back. She was mental - didn’t have an opportunity to video the chaos. About 2 hours after she got home, I was able to get this picture though!
Thanks to you, and to Ruth, for your great work.
Kind regards
Clare 
SEPTEMBER 2019
Hank
Perth to Canberra, Australia
Thank you to the friendly staff at jet pets Perth you guys are amazing thanks for making the experience with flying pets so comfortable Hank arrived safe in Canberra. GO JET PETS PERTH! 
AUGUST 2019
Ylvi
Amsterdam to Adelaide, Australia
Hi Emma,
Ylvi is enjoying walks at the beach, playing in the garden or just being near us...
Thank you for such uncomplicated support during the entire journey and helping us bringing Ylvi to Australia. It was hard to leave her when she was picked up to Amsterdam but it was a great moment when we saw her sitting in the crade at the freight terminal in Adelaide! Our son already spotted her and called her name, she immediately played attention and started to wag her tail!
We did not need any photo proof it was convincing enough to whom she belongs....
As promised we attached a few photos to say “thanks a lot” and good bye
You did a great job and we always felt good informed. We appreciated that so much!
Say thanks to the entire team and to everybody who was involved.
Regards, Annette & Jens