Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
- Write a Review on Google
- Write a Review on Product Review
- Share on Jetpets Facebook or Instagram
Jetpets Happy Travellers

JUNE 2019
Ragnar
Townsville to Brisbane, Australia
Thankyou Jetpets for the safe arrival of our new puppy. Highly recommend this business, great customer service and puppy was not the slightest bit stressed by his big adventure..... 
JUNE 2019
Frenchie Puppies
Brisbane to Perth, Australia
Hi, I would like to say a massive thankyou to Jetpets for organising the flights and having my 3 pups safely delivered from Brisbane to Perth today! Jetpets were more than happy to help with any enquires I had and had a speedy reply. I definitely would recommend using this company for any future pet flights you may have. Not only are they great and fairly priced but they try their hardest to keep not only the pets safe and calm but also are there just as much to reassure their owners in what can be a stressful time. I definitely would use their services again! Picture of puppies happy as Larry after a 5.5 hour flight today! 
MAY 2019
Runt
to Melbourne, Australia
Hi Anuschka,
I just wanted to thank you for all of your help and to your whole team for looking after and getting Runt to Melbourne safely.
He is so happy and has settled in so well he and the other cat we have are getting along so well.
Thank you again.
Jianna 
MAY 2019
Fozzy
Sydney to Hobart, Australia
Hi Paige
Many thanks for your super service and care taken with Fozzy.
When she arrived she was one very happy puppy.
Thanks again for all of your help.
Cheers
John and Nancy 
APRIL 2019
Loki
Sydney to Brisbane, Australia
Loki arrived safe and sound! He had a lot to say once he got home but has settled in with no issues. I can’t thank yourself and your colleges enough for making this whole process as painless and stress free as possible.
Thanks again,
Louise, Kyle & ‘Loki’ Mcintosh