Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

FEBRUARY 2019

Miti

Australia to Tahiti
Hi Justin, What happiness, Miti has arrived safely. I am very satisfied with the work of Jetpets, it is thanks to the professionalism of Jetpets as well as efficiency, the conscience of all the staff of Jetpets that Miti arrived in top form here. I want to thank all the staff of Jetpets, Nicole, Melanie, the veterinarian, as well as the other people who contributed to the well being of Miti that I do not know ... But above all, above all, I can not thank you enough Justin, for everything you did for Miti and me, for your kindness, your availability and your professionalism , your patience with me Thank you very much Justin !!!!! Kind regards , Kim

APRIL 2018

Leo

Melbourne to Sydney, Australia
Good Afternoon Renata, I would like to express how much I appreciated all the help you and the other ladies from Jetpets were in organising the safe arrival of our new puppy Leo from Melbourne to Sydney. I was very nervous with this process but you assured me he was going to be in the best care and you were not wrong. I was told the handler that collected Leo from the breeder was very friendly and nice. This made the breeder very happy and comfortable with handing Leo over. The communication from beginning to end, made me feel a lot calmer and happier with the whole process. Thank you and I would use or recommend Jetpets again! Thank you Kelly

MARCH 2018

Dannika, Fonzie and Scooter

Perth to Adelaide, Australia
I recently moved my three cockatoos from Perth to Adelaide via Jetpets. I would just like to say that your representative Kelsey did a fantastic job in organizing the transport and keeping in constant communication with me throughout the process. The move went perfectly and I am very appreciative of her efforts. Many thanks, Kieron

FEBRUARY 2018

Rusty

Snowtown to Goondiwindi, Australia
https://www.youtube.com/watch?v=zQQ335xtgjU

FEBRUARY 2018

Ranger

Australia to London, England
Hi Rachael, Thank you so much for all your help in moving Ranger back to the UK, the trip seemed to go extremely smoothly and he is settling in remarkably well. Here he his relaxing back in his favourite bed. Thanks again for all your help. Sarah Mawer