Customer Feedback

OCTOBER 2017

Boss

Hi Kelsey I wanted to write to say thank you for all of your help with transporting Boss from Nhulunbuy to Sydney. She’s now settled into Canberra very quickly and apart from being a little shaky as I transferred her from one crate to the other she has not shown any outward signs of being traumatised by the flight! Attaching some photos for your team, including one of her looking out the window as she left Arnhem Land and some of her nice and settled in her new home! Thanks again to you and Jetpets, you made the whole process so much easier and less stressful! Kind regards Kate and Michael

JULY 2017

Bella Maree

Hi Kelsey

I just wanted to thank you for getting Bella Maree to us safely, she seemed to have no ill effect from the flight and she was very playful within 15 minutes after pick up

Thanks you for you professional help in organising the transfer

Regards

Paul

APRIL 2017

Malu

  Hello Kelsey, Just wanting to say thank you for transporting our lovely black oriental girl Malu, all the way from Melbourne to Apollo Bay!  After organising her to only be delivered to Colac , I needed to change the drop off point this morning,  as I had unwell children, It was done with absolutely no fuss at all...your driver (please forgive me, I don't recall his name) was courteous and very friendly. Thanks again, Jetpets never disappoints! With kindest regards, Kate

MARCH 2017

Labrador puppy

To all the wonderful staff at Jetpets. My husband and I wish to thank you all for the excellent service you have provided to us recently to help us in adding another much loved member to our family.  We were all heartbroken after losing our darling 13 year old labrador at christmas, and knew we wanted another labrador to help heal the loss.  Lana, was so helpful in providing quotes when I was hoping to adopt a new labrador. Finally our application was successful and we were able to adopt a gorgeous 9 month black labrador baby from the Sunshine coast.  My husband and I had never adopted from interstate before. The booking process was so easy and the staff were so friendly and helpful, even when I called yesterday to check our boy had made his flight. Our beautiful little boy arrived yesterday, hassle free. We are so thankful and highly recommend the services of JetPets.  It is a fantastic service, and should we ever need such as service again, we will certainly be using you again. Thank Nancy

JANUARY 2017

Pup

Hi Brad,

Just wanted to let you know that we got puppy all safe and sound.

As a business owner myself customer service is what's most crucial to me and dealing with you to organise pups travel has been an absalute pleasure. Great communication, simple, smooth and easy.

I can't thank you enough mate.

Cheers for everything!

Jay.