Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2014

Alez

Brisbane to Wellington, New Zealand
Hi Gayelene Thanks so much for everything … Alex arrived a very happy calm guy. The people at the airport commented on what a relaxed boy he was. Thanks for all your help in getting him to us. He's settled in really well. Kind regards Hana

JANUARY 2014

Charlie

Darwin to Sydney, Australia
Hi Chelsea, I am just emailing to thankyou for all you help in getting my beautiful husky Charlie down and back home, he was very very excited when he seen me. Thankyou for making what could have been a painful situation an easy and relaxing Jet Pets experience. I would also like to thankyou for your professionalism in arrange the flight changes, boarding and delivery for Charlie. I have introduced him to my other Husky Opie Please find attached a photo of Charlie and Opie this way you get to see who you helped return home. Best Regards Sean

SEPTEMBER 2013

MONTY

MELBOURNE to AUCKLAND, NEW ZEALAND

Hi Nicole,

Just wanted to let you know that Monty arrived here in Auckland safe and sound yesterday afternoon and we wanted to say thank you very much for ensuring he arrived in such good condition and that everything went so smoothly.

We would definitely use your services again should the need arise and would recommend your services to others as well.

Once again thanks so much!

Regards

Peter and Christine 

SEPTEMBER 2013

QUEENIE

PERTH to VANCOUVER, CANADA

Jasmine & Montanna,

Hope you are well. In case you haven't heard, Queenie arrived safe and well on Friday night. She actually looked quite fresh and relaxed, but was very glad to see us and get out of the crate. To look at her, I wouldn't have really known that she had been on a long trip, she looked happy, clean and healthy. 

I just wanted to say a big thankyou for all your help organising the transport, especially dealing with WWAT for us at the last minute when things looked like they weren't going to go so well for a minute. Much appreciated.

Regards

Andrew

SEPTEMBER 2013

ASZIE

SYDNEY to NEW YORK, UNITED STATES

Dear Jasmine & Ross,

Thank you for taking care of our little cat as she flew from Sydney to New York!  She has arrived in good health and eager to explore her new surroundings – something that couldn’t be said for her frequent trips around Australia.

If anyone I know needs to move their pet around the world, your company will be getting a massive endorsement from me!

Kind regards,

Neil, Virginia & Aszie