Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
FEBRUARY 2023
Alfie & Chester
Brisbane to London, United Kingdom
Mum and Dad decided we should move to the UK at the end of January. We loved that each time Mum spoke with Natalie or Dr Simon she was never stressed and was always made to feel calm so we had no idea that we had such a huge adventure ahead of us. I know they would use Jet Pets again in a heart beat.
Alfie & Chester 
FEBRUARY 2023
Zac
Melbourne to Launceston, Australia
Thankyou Kira and a big thanks to Montanah and the team at the Transit Lounge for looking after Zac. He arrived safe and well and has settled in well to home after his big trip. This is the second time I've used JetPets and I can't say enough about you. 
FEBRUARY 2023
Louise and Asta
Melbourne to Perth, Australia
Can’t thanks Jetpets more for everything they did for us on our moving day from Melbourne to Perth. With cancelled flights our 2 doggies were our main concern and before we knew it they’d organised everything for us. Great communication and care for our pets. 
FEBRUARY 2023
Lolly
Melbourne to Hong Kong, Hong Kong
Thank you so much for arranging Lolly’s travel. Lolly arrived safe and sound to HK while still adapting to the new environment. 
JANUARY 2023
Luna
Melbourne to Colombo, Sri Lanka
Thank you so much for all the help you provided and for making this a smooth process. I would not I wasn't nervous at the beginning of the process, but with time I knew I have chosen the right teams.
Thanks again for all the work you put into relocating Luna to Sri Lanka.