Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

APRIL 2022

Mia

Sydney to Christchurch, New Zealand
Thank you so much for your help to bring Mia to New Zealand. We are so happy for how smooth the process was. It really exceeded my expectations. Mia is so happy to be in her new home in Picton, NZ. Wish you all the best!

APRIL 2022

Luna

Melbourne to Esperance, Australia
Great communication and service. Helpful and easy to deal with. Hassle free process. Thank you for your special care in transporting our Sphynx cats. They arrived happy and well. Would definitely recommend this service.

APRIL 2022

Penny & Finley

Melbourne to Singapore, Singapore
Thanks to the Jetpets team for moving our pups from Melbourne to Singapore! Dipkesh was super knowledgeable about all things quarantine, flights and boarding; the Melbourne team checked the dogs in lovingly at Tullamarine and we received regular updates (including photos) on their journey. Jetpets’ local agent in Singapore had all the paperwork in order and delivered the pups safely and on time. The overall experience was fantastic and having professionals look after the dogs made our international move a lot less stressful! Thanks to the Jetpets team!

APRIL 2022

Bruce

Sydney to London, United Kingdom
Jetpets provided a fabulous service. Very informative, clear and explained communication throughout all stages of the process . Answered all out queries promptly before and during transit giving us peace of mind that our pet would be very well looked after throughout his journey . On his return he seemed very well in good Health and high spirits .

APRIL 2022

Maya

London to Sydney, Australia
Yesterday was a fantastic day. Maya's journey began on 15 November 2021, and after four months, it was finally over. We are so happy that we are together again. A long ago, before the 15 November, we started with a goal – Maya should see the ocean. So, yesterday she did it. Have a great day!