Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
FEBRUARY 2022
Best Mates
Wagga Wagga to Texas, United States of America
My husband is over the moon to be reunited with his best mates! Here’s some photos for you.
Thanks again for all of your help! Cheers. 
JANUARY 2022
Tobias & Dorian
Brisbane to Sydney, Australia
My first experience with JetPets and I cannot compliment them enough for providing such exquisite services. I relocated interstate and my cats had their first flight from BNE to NSW this week. From the first minute of engaging with JetPets, the process was flawless. Yes it is a little pricey compared to some other businesses, but I can completely understand why - JetPets gets your furbabies to you in comfort. Montanah was assigned to my case and she is just the loveliest person. Cannot thank her enough for all her help. Josh,who delivered the cats was equally kind and professional. Thank you JetPets! Easily 5 stars from me! 
JANUARY 2022
Ghost
Sydney to Kansas City, United States of America
Couldn't have asked for a smoother experience for a dog moving from Australia to the US. Every date and time JetPets said they would drop something by or pick our dog up, they showed up on time and prompt. Their customer service was second to none in terms of getting information from quote until after she arrived at home. Honestly, we were rather nervous to send our dog but even when flights got cancelled on the way, JetPets always responded with a confident answer. Couldn't recommend enough. 
JANUARY 2022
Simba
Melbourne to Manchester, United Kingdom
Jetpets were brilliant as they transported our dog from Melbourne to Manchester. Regular updates at each stop with photos. Clear & precise itinerary of travel, on hand to answer any queries & concerns. Jetpets thankyou. Would definitely recommend you to others. 
JANUARY 2022
Buffy
Melbourne to Brisbane, Australia
My gorgeous dog had been transported to Melbourne from the UK but didn’t offer ongoing transport from Melbourne to Brisbane. I contacted Jetpets and within a couple of hours, I had received a quote, confirmed payment and itinerary. Wendy was fantastic and very knowledgeable. I was kept informed every step of the way, the handler who met my dog from quarantine was lovely and even sent me a picture of them on her walk, it was fantastic for my peace of mind. Would recommend this company to anyone, they really are fantastic!