Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

FEBRUARY 2023

Lolly

Melbourne to Hong Kong, Hong Kong
Thank you so much for arranging Lolly’s travel. Lolly arrived safe and sound to HK while still adapting to the new environment.

JANUARY 2023

Luna

Melbourne to Colombo, Sri Lanka
Thank you so much for all the help you provided and for making this a smooth process. I would not I wasn't nervous at the beginning of the process, but with time I knew I have chosen the right teams. Thanks again for all the work you put into relocating Luna to Sri Lanka.

JANUARY 2023

Floss & Waffle

Melbourne to Zurich, Switzerland
They have arrived safe and sound here are some pictures! Thank you for all your help!

JANUARY 2023

Wolfgang

Brisbane to Stockholm, Sweden
Thanks for all your help. Wolfgang arrived safely and honestly he’s already adapted to the new climate. We could barely tell he traveled across the world. He must have been very well looked after. Thanks for all your help in making this difficult process easy and stress free.

JANUARY 2023

Babu

Sydney to Milan, Italy
Jetpets managed to handle the whole process to getting my dog from Australia to Italy with absolute ease. They have been patient, great at communication and their online portal makes the overall experience easy and pain-free. Every single member of the team that I've spoken to is extremely competent and they have been great at reassuring me when I was stressing out. Would use them again and I strongly recommend reaching out to them if you're looking to transport your furry baby overseas.