Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

NOVEMBER 2021

Enjee

Geraldton to Perth, Australia

We dropped Enjee off at Geraldton Airport on Monday 4th October where he was flown to Perth for an overnight stay before joining us on our flight to Melbourne on 5th October. The entire transition was so well organised with constant information via email or phone and even a couple of pics to ensure us Enjee was comfortable in his overnight stay. We would like to personally thank Jasmine Bathis for her dedication throughout the journey - a real asset to your company Jet Pets. 

NOVEMBER 2021

Jess

Melbourne to London, United Kingdom
Thanks Mel and Rachael! You were both amazing, thanks so much for all your hard work.  

NOVEMBER 2021

Bossa

Adelaide to Warsaw, Poland
Hi Rachel, Bossa has arrived safely although exhausted. Bossa is now exploring her New Home And playful as usual.

NOVEMBER 2021

Buster

Melbourne to Los Angeles, United States of America
Hi Rachael Buster arrived safely and is happily with my husband now. I’ll see him next week! Thanks for your help with everything. Warm regards

OCTOBER 2021

Milo & Lucy

Canberra to Los Angeles, United States of America
Hi Danielle, Thank you for your email and you assistance throughout this process. I’m pleased to report that Milo and Lucy are already settling into Californian life. Below is a photograph of them taken today at the Hollywood sign. Once again, thank you to you and the JP team for getting Milo and Lucy to us safely and in style. Regards.