Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MARCH 2020
Dwight & Ella
Munich to Melbourne, Australia
Hi Emma,
Thanks so much for everything!
Dwight arrived yesterday and was very excited.
Check out the photo below 🙂
Best regards,
Chris 
MARCH 2020
Snow
Warszawa to Sydney, Australia
Jetpets were very competent. They knew everything there was to know about importing a dog to Australia. And there is A LOT you must know. They could answer every question and they really put my mind at ease. They made the whole process simple and easy by giving me step by step, detailed instructions and made sure that I was doing everything correctly along the way. I would definitely use them again. 
MARCH 2020
Hunter
Melbourne to Dubai, United Arab Emirates
Hi Dipkesh,
Hunter arrived safely!!! It was quite a long process with all the paperwork at Dubai Airport, but we finally reunited with Hunter at about 3am Thursday morning! He was a little disorientated at first, but as you can see from the attached photos, bounced back really quickly the next day, and has made himself right at home!
Thank you so much for all your help with managing the process - its pretty special to have our fur baby with us again!
Taleana, Stuart & Hunter 
MARCH 2020
Reggie
Brisbane to San Francisco, United States
Our beautiful boy Reggie arrived safe and perky and was united with his new best friend and my son in California. He was in great spirits and was taken care of so well we were totally pleased. 
MARCH 2020
Kiara
Melbourne to Singapore, Singapore
Hi Aleesha,
Kiara has arrived safely in Singapore and she’s adapting quite well especially to the heat so far!
I just wanted to thank you and Jetpets team for being so incredibly professional and accommodating with Kiara and all my concerns. Having constant updates and being kept in the loop on Kiara’s travel was great comfort. Traveling with Jetpets was such an amazing experience for Kiara and I, and it definitely took a lot of stress and worries off my shoulder with regards to moving back to Singapore. I can’t thank you and Jetpets Team enough with facilitating and helping with the move.
Kimberly