Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

FEBRUARY 2020

Lulu

Sydney to London, United Kingdom
Hi Paige, Thanks and we are super happy to have Lulu with us! Here is a photo of her settled. Michelle

FEBRUARY 2020

Audrey

Melbourne to Sydney, Australia
Thank you Jetpets for getting my Audrey to me in Sydney! The process was so easy and stress free. Would definitely recommend, you looked after my pup from her breeders house all the way to her furever home & I couldn’t be happier! Thank you!

FEBRUARY 2020

Daisy

Sydney to Dublin, Ireland
Hi Kate and Jetpets team,   I just wanted to say a big thanks to the whole team for looking after Daisy and delivering her safely to us after journey over to Ireland.  She is settling in to the new house here, we both have jet lag.. she is very affectionate but sleeping n eating times are a bit off our usual routine.   Thanks again to all at Jetpets for making this all happen and keeping our little family together, we couldn’t have done it without you all.   With kind regards,   Donal & Paul & Daisy xoxo

FEBRUARY 2020

Hamish

Adelaide to Edinburgh, United Kingdom
Hi Justin, Just letting you know Hamish arrived safe and sound. No bigger deal for him seemingly than if he’d been on a car trip. That was an enormous relief! Thanks for all your “hand holding” in the process in Australia. It was much appreciated. Cheers, Viv

FEBRUARY 2020

Roxy

Brisbane to London, United Kingdom
Hi Dipkesh We were so excited to see Roxy today. We have been so happy with everything. From the moment I rang for a quote to the moment of picking her up when landed. She travelled well, enjoyed the updates from your team during travel and has settled nicely. Bit colder here so she has a new jacket and bed which she loves. Thank you for all your amazing effort in making Roxy's travel a pleasant experience and the peace of mind you gave our family through the transition of moving her to our new home overseas. Kind regards Simone