Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JUNE 2022

Chilli

Melbourne to London, United Kingdom
Just letting you know that Chilli arrived safely and I picked him up without any major hitch - so all good, and thank you.

JUNE 2022

Odin & Brego

Melbourne to San Francisco, United States of America
Move went really well. The communication throughout the process was very good and reassuring. The dogs are settling in nicely, and sleeping in their crates throughout the night, so obviously weren’t too stressed out by the trip. Thanks for all your help throughout the process.

JUNE 2022

Dexter

Perth to California, United States of America
Thankyou Jetpets for taking care of me and bringing me home safely back to USA with Mom and Dad.

MAY 2022

Snowy

Melbourne to Alice Springs, Australia
He arrived safe and sound and communication was timely. I was nervous about him travelling but was reassured and given the detail I needed to feel he would be well cared for.

MAY 2022

Barney

Gladstone to Hobart, Australia
We used Jetpets to send our cat from Queensland to Tassie. It was the most expensive of the quotes we received but the service provided and extra care taken was worth every cent! We got sent a photo of our furbaby part way through his journey with an update on how he was doing. Booking process and communication was seamless too. Highly recommend spending the bit extra and going with Jetpets!