Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

FEBRUARY 2020

Bandit

Perth to London, United Kingdom
Bandit is with my husband in London. But first, I can’t be more happier and thankful to know that he’s healthy and alive. He was full of energy and so happy to see my husband yesterday at Heathrow, he cried with happiness that he was reunited with family again. He’s so happy and running around our London home. He get jet lagged later in the evening and crawled under the blanket as usual. Lol. I can’t wait to see him later today. I was so worried about the worse, considering he has never been out of my sight before, thank you so much Jetpets. Thanks for returning my hope. Jeremie

FEBRUARY 2020

Bert & Kuda

Brisbane to Denver, United States
I cannot speak highly enough of the team at Jetpets in Brisbane! We have just relocated to the USA and they have made the entire process for both our doggies a breeze. They made it safe and sound, great communication throughout the process from start to finish. I would highly recommend Danielle, Mike and Aleesha @ Jetpets. Thank-you all so much! Bert and Kuda say woof! Thanks for the love and pats from all the staff!

FEBRUARY 2020

Russ

Mackay to Brisbane, Australia
Thank you very much Jetpets & Virgin for flying our Jack Russel puppy from Mackay to Brisbane safely. He arrived happy, wasn't stressed at all. We Recommend Jetpets to anyone.

FEBRUARY 2020

Chicco

Ireland to Melbourne, Australia
Emma, thank you so so so much for all your help throughout this process, you and JetPets have been amazing! ❤

FEBRUARY 2020

Ruby

Hong Kong to Melbourne, Australia
Hi Emma and Jenny. Ruby arrived safely and we are all so happy to be back together again. She is loving being back in the open space of parklands and Amaya is fascinated in having her around the house. Thank you both so much for all the work and assistance – we could not have done it without you! AW