Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2024

Gretchen

Perth to Darwin, Australia
Having you look after our puppy for us put my mind at ease soo much. Keeping us updated on her and sending us photos of her while we were away was the best. We will definitely be coming back to you again in future.

JANUARY 2024

Darcy

Port Macquarie to Tasmania, Australia
What an incredible service! We can highly recommend this company with excellent customer service, support, communication and our pet was happy and his condition was good on arrival.  We received photographs and a report card on his airport arrival/stopover which gave us great relief knowing his well-being was of utmost importance

JANUARY 2024

Loki

Perth to Brisbane, Australia
The Jetpets team were very friendly with receiving our dog before the long flight from Perth to Brisbane, and made our dog comfortable for the journey; they even played with her to settle her in. She arrived safely in Brisbane.

DECEMBER 2023

Toffee

Melbourne to Brisbane, Australia
He was very well looked after and there were no issues. Everyone was very helpful. I would recommend Jetpets without hesitation.

DECEMBER 2023

Lulu

Townsville to Melbourne, Australia
Excellent service. Maintained contact with me at all times regarding my pets condition and status.  Could not have asked for better service for her. Very happy with Jetpets.