Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

DECEMBER 2023

Toffee

Melbourne to Brisbane, Australia
He was very well looked after and there were no issues. Everyone was very helpful. I would recommend Jetpets without hesitation.

DECEMBER 2023

Lulu

Townsville to Melbourne, Australia
Excellent service. Maintained contact with me at all times regarding my pets condition and status.  Could not have asked for better service for her. Very happy with Jetpets.

DECEMBER 2023

Mama Puss

Canberra to Cairns, Australia
Thank you so much! Mumma Puss did not seem the slightest bit stressed by her travel. She arrived settled and happy. It was a very easy process from start to finish and it was easy to book her on the same flight as her mum.

DECEMBER 2023

Ollie & Cooper

Sydney to Perth, Australia
Amazing friendly service, the staff at both ends of our trip couldn’t have been more caring and helpful to Ollie and Cooper. The dogs arrived clean, happy and not stressed. I highly recommend Jetpets and would use them again if needed.

NOVEMBER 2023

Tash

Perth to Adelaide, Australia
The whole experience was easy and very professional. We are so happy with the service, and could tell the handlers truly cared about Tash and her experience.