Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

JANUARY 2020

Arko

Sydney to Townsville, Australia
Hi Ben I just wanted to thank you personally for the great care and customer service you provided Arko and I with his flight to Townsville. He made it safely with no concerns or hassles which we are very grateful for. We are more then happy to recommend not only Jetpets but you specifically to other defence members. Have a great day! Morgan

JANUARY 2020

Peri

Sydney to London, United Kingdom
Dear Stephanie,   Just a quick note to thank you, Josh, and all the Jetpetters who helped get Peri to us safe and sound. It all went seamlessly and we’re very happy in our new home. Elliott

JANUARY 2020

Maggie

Melbourne Quarantine to Sydney, Australia
Hi Nicole, Thank you so much for excellent and efficient service! Maggie arrived today after 17,000km from Hungary! The Jetpets driver was so caring and ringing me with updates. I always recommend you to ship our pups! Best Wishes Sue

JANUARY 2020

Jaffa

Auckland to Hobart, Australia
Jaffa arrived home safe, stress free and happy, thank you Jetpets for making his trip stress free as possible.

JANUARY 2020

Luna

Orange to Melbourne, Australia
The Jetpets experience from the first call until the end was fantastic. We’ll definitely use this service again in the future 🙂 Luna was happy and excited on pickup and that’s also credit to the way Jetpets handled her 2 flights. Thanks a million