Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
MARCH 2023
Felix
Sydney to Auckland, New Zealand
Please extend our thanks to the Jetpets team. We had such a perfect experience. Felix is well-settled now and loving his new home 
NOVEMBER 2022
Monte
Brisbane to Queenstown, New Zealand
Special thanks to Peter in Brisbane for taking such loving care of Monte and to the lovely young lady in Auckland who recognised my anxiety about Montes long disembarking..very long backlog..and she went to some trouble to reassure us and let us know that Monte is doing well. And he was so chilled and relaxed and happy to see us! Coped so much better than my husband and me..a testament to your excellence..much gratitude to you all for taking such good care not only of our dear Monte, but of us anxious owners too! 
NOVEMBER 2022
Bessie
Sydney to Queenstown, New Zealand
Thanks for everything. You and your team were wonderful. 
OCTOBER 2022
Morris
Cairns to Nelson, New Zealand
Thank you so much for getting Morris safely to his new home in NZ. He is loving his beach life 
OCTOBER 2022
Hercules
Brisbane to Auckland, New Zealand
Hercules arrived safe and sound on Friday afternoon. Thank you to Jetpets for the updates, and for taking care of our furry, four-legged first born!