Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.

Jetpets Happy Travellers

NOVEMBER 2019

Hero & Saiga

Brisbane to Tokyo, Japan
Hi Justin, Hero and Saiga arrived safely yesterday and are very relaxed at home. With your big help, a big journey of Hero and Saiga succeeded. Thank you so much. I would like to ask you again in the near future. Many Thanks Yoko P.S This photo is 2 pups running around my home today.

NOVEMBER 2019

Zombie

Perth to Frankfurt, Germany
She's very happily settling in here, she's enjoying the cold weather much better than the Australian heat!

NOVEMBER 2019

Jay

Sydney to Tokyo, Japan
Hi, Justin Thank you for everything ! Jay safely landed in Japan. JetPets is awesome !!!! He is really standout as Australian cattle and Kelpie living here in Tokyo. Sorry for Jay no more free leash running at beach and field in Aus. Anyway, I will fill in feedback. It was super rain here, so not yet I had chance take a good one. He loves Japanese food. I can’t give it to him so much... Jay and I are still exhausted by travel, organize stuff Etc.. Recommend people JetPets!! Again, Thank you JetPets !!!

NOVEMBER 2019

Ares & Zeus

Sydney to London, United Kingdom
Hi Kate   Thanks for all of your help, collected boys today from Heathrow and now home .... they are very happy to be home

NOVEMBER 2019

Stella

Brisbane to Vancouver, Canada
Hi Melanie, Stella is home in Vancouver with me now and she has been great! My Dad and I were both surprised how good she was immediately when we picked her up. It's like she never left Vancouver. She's been in high spirits and doesn't seem upset about the flight at all. Thanks for taking such good care of her for me. Much appreciated. Thank you Chelsea