Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

NOVEMBER 2019

Meekah

Melbourne to Edinburgh, United Kingdom
Hey Justin, We are very happy to have Meekah back with us. Everything went so smoothly! Thank you for sending us the picture and report card before she took off too, it put our minds at ease a little bit. She was so happy to see us and is in good spirits, we can tell she was well looked after on her journey. We wouldn't hesitate to recommend you to anyone travelling with pets! All the best, From a pair of very grateful dog parents.

NOVEMBER 2019

Abby & Max

Melbourne to London, United Kingdom
Hi Justin Everything went according to plan, thank you for all your help and supporting me through the nerves. Regards Kathryn

NOVEMBER 2019

Kaida, Kuma & Max

Sydney to Dubai, United Arab Emirates
Hi Justin, Thank you for your help bringing our pets over to Abu Dhabi. They have finally relaxed and are starting to enjoy their new surroundings. Regards Liz & Matt

NOVEMBER 2019

Glen & Doug

Sydney to Christchurch, New Zealand
I could not say a nicer word about Jetpets! They were absolutely wonderful during our recent move from Sydney to NZ. The move itself was stressful enough for us, but knowing that both our cat and dog were well looked after made it so much easier. Jetpets are with you every step of the way and always super friendly and helpful. Thank you so much for getting Glen and Doug to their new home, that was really the most important part of the move to us! 🙂

NOVEMBER 2019

Linguine

Melbourne to New York, United States
Hi Paige, Sandii and Jerry   Just wanted to say a big thank you from Jen and I for helping getting our little boy to us. We had such a wonderful reunion and he was so happy to see us. Lots of kisses, cuddles and dancing. He is settling into his new surroundings well. Loves all the different smells!   Thank you so much again for making his journey home seamless and keeping us up to date   Rob