Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
SEPTEMBER 2019
Moet
Melbourne to London, United Kingdom
Hi
Thanks for all your support. It’s a fabulous service you provide and we’re very appreciative of the amazing support your team provided along the way.
Here’s a pic - he took the whole trip completely in his stride!
Kind regards
Lisa and Paul
SEPTEMBER 2019
Bady
Melbourne to Auckland, New Zealand
Hi Melanie,
Thank you and your team so much for helping me to get over here to Aotearoa. Your team was great on Monday and Tuesday and everything went well. Also the MPI over here was lively guy, Bady didn't have any issues with him at all (and that means a lot).
Here is one photo of Bady having relax now, after the journey.
Thank you again and I wish you many happy clients.
Martin
SEPTEMBER 2019
Forrest
Melbourne to Los Angeles, United States
Hi Melanie,
Thanks so much for helping me move Forrest back to the US! When we dropped Forrest off that morning the pet handler was the nicest man ever! He was so friendly, understanding and patient with us. This was such an easy process with you guys.
Here is a pic of Forrest at the Santa monica pier just an hour or so after I picked him up from the LAX airport!
SEPTEMBER 2019
Griffon
Singapore to Melbourne, Australia
Hi Emma, We collected Griffin, and he's had a very happy reunion!!! Thank you so much for such a wonderful job getting everything done so smoothly! Cheers, Charity 
SEPTEMBER 2019
Bronte
Dubai to Melbourne, Australia
Hi Nicole
Thanks so much. I was so pleased to have her back. She was mental - didn’t have an opportunity to video the chaos. About 2 hours after she got home, I was able to get this picture though!
Thanks to you, and to Ruth, for your great work.
Kind regards
Clare