Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

SEPTEMBER 2019

Forrest

Melbourne to Los Angeles, United States
Hi Melanie, Thanks so much for helping me move Forrest back to the US! When we dropped Forrest off that morning the pet handler was the nicest man ever! He was so friendly, understanding and patient with us. This was such an easy process with you guys. Here is a pic of Forrest at the Santa monica pier just an hour or so after I picked him up from the LAX airport!

SEPTEMBER 2019

Griffon

Singapore to Melbourne, Australia
Hi Emma, We collected Griffin, and he's had a very happy reunion!!! Thank you so much for such a wonderful job getting everything done so smoothly! Cheers, Charity

SEPTEMBER 2019

Bronte

Dubai to Melbourne, Australia
Hi Nicole   Thanks so much. I was so pleased to have her back. She was mental - didn’t have an opportunity to video the chaos. About 2 hours after she got home, I was able to get this picture though!   Thanks to you, and to Ruth, for your great work.   Kind regards Clare

SEPTEMBER 2019

Hunter

Perth to London, United Kingdom
Hunter has arrived safely in Oxford thanks to Jetpets. They have been super flexible and efficient even though we had to change flight plans last minute. They have kindly responded to every questions and concerns, we would be using Jetpets again in the future to go back to Australia.

SEPTEMBER 2019

Bella

Hobart to Christchurch, New Zealand
Hi Melanie, Bella arrived in good spirits yesterday and is settling in to where she was a few years ago ( still remembered how to open front door and let her self in when we got home). Thank you very much for the move for her from Hobart to Christchurch. I’ve included some pics from her drive home from the airport. Thankyou so very much   George and Bell