Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

AUGUST 2019

Frankie and Minnie

Armidale to Auckland, New Zealand
Justin was AMAZING!!!

He made magic happen from two opposite ends of the country to bring our two babies together to fly over to us here in NZ. Minnie and Frankie's travel was co-ordinated so smoothly considering they had to be jointly co-ordinated together but so far apart to make the same flight! This was an amazing experience and we have Justin and JetPets to thank for that! Thank you also to Tineshea-Lee from JetPets NZ who allowed Minnie and Frank to stay overnight at headquarters as their flight was in too late for me to pick them up 🙂 Amazing Amazing Amazing!! Will always be requesting Justin for future needs.

AUGUST 2019

Frankfurt

Sydney to London, United Kingdom
Hey Justin, thank you so so much for getting Frankfurt to London so safely. We were so worried about it all and because of you he landed safely, is happy and is loving London. I really appreciate it all. Here’s a pic of us at Buckingham palace and him enjoying a pub in London! Many thanks, Deneice, Ben & Frankfurt

AUGUST 2019

Bonny

Melbourne to Edinburgh, United Kingdom
Thank you for making sure Bonny arrived safely to Edinburgh, she is now happy with us In Newcastle upon Tyne and loving her walks in the English countryside. Thanks again

AUGUST 2019

Arlo

Perth to Queenstown, New Zealand
Thank you again for all your assistance with our boy arlo! He is one happy boy!

AUGUST 2019

Mysha

Sydney to Macau
Hi Dear Lochlan,   Mysha just arrived in Macau tonight and he looks healthy and safe.   Just wanna say thank you, for all you patience, support and help. Feeling lucky to meet you, such a responsible person to deal with Mysha's big trip.   Wish you all the best in life, and we will always remember your kindness.   Best Regards, Vicky