Customer Feedback
With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.
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Jetpets Happy Travellers
SEPTEMBER 2019
Hank
Perth to Canberra, Australia
Thank you to the friendly staff at jet pets Perth you guys are amazing thanks for making the experience with flying pets so comfortable Hank arrived safe in Canberra. GO JET PETS PERTH! 
SEPTEMBER 2019
Woody
Melbourne to Hong Kong
Hi Melanie,
Thank you for helping us.
Woody is happy at Hong Kong home now.
Very appreciate that all the staffs are nice and treat woody well.
Thank you very much ^^
Best regards,
Ashley Chan 
SEPTEMBER 2019
Reika
Perth to Toronto, Canada
A picture to prove that Jet Pets successfully transported a princess back home safe and sound. We couldn’t be more grateful. Thank you all so so much. Outstanding service. 
AUGUST 2019
Ylvi
Amsterdam to Adelaide, Australia
Hi Emma,
Ylvi is enjoying walks at the beach, playing in the garden or just being near us...
Thank you for such uncomplicated support during the entire journey and helping us bringing Ylvi to Australia. It was hard to leave her when she was picked up to Amsterdam but it was a great moment when we saw her sitting in the crade at the freight terminal in Adelaide! Our son already spotted her and called her name, she immediately played attention and started to wag her tail!
We did not need any photo proof it was convincing enough to whom she belongs....
As promised we attached a few photos to say “thanks a lot” and good bye
You did a great job and we always felt good informed. We appreciated that so much!
Say thanks to the entire team and to everybody who was involved.
Regards, Annette & Jens 
AUGUST 2019
George and Smokey
Sydney to Baltimore, United States
I just wanted to say I highly recommend Jetpets for any of your pets travel needs. I was extremely nervous about the entire process, as we have a highly strung rescue dog and a bunny that we needed to move from rural NSW Australia to Virginia USA. Justin from Jetpets was professional, courteous and very reassuring throughout the whole process and I had a lot of questions and concerns, he totally put my mind at ease. Both my pets arrived safe and sound, I was sent text messages, emails with photos and phone calls every step of the way so I knew how they were doing and where they were. They really care about the animals and are very experienced in this whole process. Sandii in LA was as friendly as she could be and I knew they were in great hands from start to finish.