Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

JULY 2019

Honey

Perth to Sydney, Australia
Hi Olivia, Thank you so much to Jetpets for such a smooth relocation for our fur child. She was in excellent condition when she arrived and was very happy to see us. The pet handler was fantastic and told me Honey had such a lovely nature that she hung out in the office with the staff before being delivered to us. Made our hearts very happy. Thank you again. I'd highly recommend anyone looking to relocate a pet to use Jetpets. We are very appreciative. Kind regards Emily

JULY 2019

Oliver and Chevee

Brisbane to Gothenburg, Sweden
Good evening Bilijana, Thank you so much for all your help with my 2 fur babies, they are settling just fine and are happy, seemed as they didn’t take the big trip too hard as they were very happy to see me when I got them in Sweden

JULY 2019

Rahni and Rasta

Brisbane to Auckland, New Zealand
Hi Jasmine, Rasta is settling in well. Thank you so much for all your patience and assistance during this very long transaction. Sam from the Auckland branch took some photos last night.

JULY 2019

Kobi

Perth to Oslo, Norway
Hi Lochlan, Kobi arrived safe and sound in Oslo yesterday. Thankyou for all your help getting him here! Photo attached. Many thanks, Hayley

JULY 2019

Shade

Australia to Bogota, Colombia
Hi Biljana, Good she did pretty good, it was a long trip specially in bogota as she had to sleep there all night and all the paperwork took 6hrs. She arrived on Saturday afternoon. But she’s now with my family in Medellin. she looks pretty happy and my parents are spoiling her a lot. Thank you very much for everything! All the people who look after her on the comfort stops were really nice and sent me a lot of pictures. Shade arrived with her toy and my T-shirt on her crate. I’m sending some pic of her