Customer Feedback

With over 30 years’ experience in the pet travel industry, the team at Jetpets love nothing more than hearing heart-warming, happy stories about families reuniting with their beloved pet or welcoming a new pet into their lives. Why not share your Jetpets experience and in doing so, help other pet owners.


Jetpets Happy Travellers

OCTOBER 2023

Sadie

Brisbane to Christchurch, New Zealand
Thank you very much for all your efforts throughout this process. Sadie's arrival into New Zealand was an extremely smooth process and she is settling in very well.

OCTOBER 2023

Nero

Melbourne to Brisbane, Australia
Thank you to everyone that was involved in the safe transfer of my baby Nero. The whole process and especially the communication with you has been exceptional and straightforward. I would definitely recommend Jetpets.

SEPTEMBER 2023

Banjo

Canberra to Alice Springs, Australia
Jetpets were great throughout the entire process of moving my cat from Canberra to Alice.  I loved the reports I received and I felt at ease while he was travelling. Thank you so much!

SEPTEMBER 2023

Arlo

Sydney to Perth, Australia
Flew from Sydney to Perth and was so nervous about my little dachshund flying for the first time, but the people were amazing to speak to and helped me put my mind at ease.

SEPTEMBER 2023

Missy

Gladestone to Perth, Australia
I can't speak highly enough of the Jetpets team. Brilliant! Having used Jetpets twice now over a period of 10 years I wouldn't use anyone else.